Moving Paid Teams to Organizations
Moving a paid team into an organization requires careful consideration of billing and subscription management. This guide answers common questions about the process.Moving Paid Teams to Paid Organizations#
Can I move a paid team into a paid organization?#
No, paid teams cannot be directly moved into a paid organization due to billing conflicts. You must downgrade the team to the free plan first.How do I move my paid team into a paid organization?#
1.
Downgrade the team to the free plan (requires canceling the current subscription)
2.
Contact Apidog support to request downgrade and prorated refund for unused time
3.
Once downgraded, move the team into the organization
Organization ID (e.g., 123456)
Preferred resolution: Downgrade + Refund or billing consolidation
Will I get a refund if I downgrade?#
Yes, depending on the billing cycle and terms, Apidog will issue a refund based on unused time.What happens to my data if I downgrade?#
When you downgrade or unsubscribe from a paid plan:Data remains intact: All existing data (APIs, projects, etc.) is preserved
Feature restrictions: Some features may become restricted based on your new plan
Should I backup my data before downgrading?#
Back up critical data if you're unsure about the new plan's restrictions
Moving Paid Teams to Free Organizations#
Can I transfer a paid team to a free organization?#
Yes, you can transfer one paid team to a free organization. The organization's plan status will be updated according to the transferred team's plan.What role do I need to transfer a paid team?#
You must be the owner of both the team and the organization to perform the transfer operation.Self-Service vs. Support Assistance#
Can I do this myself, or do I need support?#
| Scenario | Self-Service | Support Required |
|---|
| Transfer free team to paid organization | β
Yes (if you're the owner of both) | β No |
| Transfer paid team to free organization | β
Yes (if you're the owner of both) | β No |
| Downgrade paid team | β No | β
Yes |
For downgrades requiring manual handling:
Email Apidog Support with the required details at the Apidog Support Center. Modified atΒ 2026-01-27 10:40:59
