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  1. Billing

Alternative Payment Methods

If your organization cannot use credit cards or requires an invoice before payment, Apidog supports generating invoices first with payment via credit card or bank transfer.
Apidog version 2.5.28 or later is required for this feature.

Getting an Invoice First#

Step 1: Navigate to Plans#

1.
Go to Team β†’ Plan
2.
Click Upgrade
Click upgrade button

Step 2: Select Alternative Payment Method#

In the subscription plans page, click "Unable to use the credit card or need an invoice first? Click to upgrade"
Choose alternative payment method

Step 3: Configure Your Order#

Select your desired:
Plan: Basic, Professional, or Enterprise
Term: Annual (monthly not available for this payment method)
Seats: Number of team members
Configure order details

Step 4: Generate Invoice#

Click Get Invoice to receive Stripe's invoice information. Use this invoice to:
Request budget approval
Complete internal audit processes
Process payment via credit card or bank transfer
Generated invoice

Understanding the Seat System#

The seat system is designed for teams using payment methods that don't involve credit card binding.

What is a Seat?#

A seat is a paid position for a team member with:
Duration: Annual (yearly billing)
Price: Billing unit price per seat
The seat system only applies when you choose payment methods without credit card binding. With credit card binding, Stripe automatically charges or refunds based on actual user count fluctuations, making the seat system unnecessary.

How Seats Work#

FeatureDescription
PurchaseBuy a fixed number of seats for your team
FlexibilityInvite or remove members within your seat count
RestrictionCannot reduce the number of purchased seats
ReassignmentFreely reassign seats when members leave
Team members with the Guest role are also included in paid seats.
Example:
Team A has 10 members and purchases 10 seats. All members can access paid features.
Later:
2 employees leave
3 new employees join
Team A can:
1.
Reassign 2 existing seats to 2 new employees
2.
Purchase 1 additional seat for the third new employee
3.
Total seats: 11

Reducing Seat Count#

You can reduce the number of seats on the purchase page by clicking the Seats section.
If you cannot reduce seats:
1.
Your team likely has members equal to the seat count
2.
Remove members from Team β†’ Members/Permissions
3.
Return to the Plan page to purchase fewer seats

Managing Your Plan#

Purchasing Additional Seats#

When your team needs to add new members beyond your current seat count:
Calculation:
Additional seat cost = Seat unit price Γ— Number of additional seats Γ— (Days remaining in order Γ· Total days in order)
How to add seats:
1.
Go to Team β†’ Plan
2.
Click Add Seats
3.
Enter the number of seats to purchase
4.
System automatically calculates the prorated cost
Add seats button
Add seats interface

Renewal and Upgrading#

To renew or upgrade your plan:
1.
Go to Team β†’ Plan
2.
Click Upgrade/Renewal
Upgrade/Renewal button

Switching Between Seat System and Subscription System#

From Subscription to Seat System#

If your team is currently on a subscription plan (monthly or annual) and needs to transition to the seat system:
1.
Cancel the existing subscription
2.
New seat system order begins after the current billing cycle ends

From Seat System to Subscription#

If your team is currently on the seat system and wants to switch to a subscription model:
1.
Wait until the current prepaid term ends
2.
New subscription activates after the existing order expires

Requesting Contracts and Invoices#

Viewing Invoices#

1.
Go to Home β†’ Team
2.
Switch to the Plan tab
3.
Click Invoices/Manage

Requesting a Contract#

Contact us via email: sales@apidog.com

FAQs#

What happens when the paid version expires?#

30-day notice: Notification sent within the software before expiration
Automatic downgrade: Team reverts to the free version
Capacity impact: If usage exceeds free plan capacity, team functionality will be affected

How is the price calculated for adding seats mid-order?#

Within a single team, all members have the same expiration time.
Calculation:
Cost of adding seats = Original seat price Γ— Number of seats added Γ— (Days remaining in order Γ· Total days in order)
The system automatically calculates the required cost when you click Add Seats and enter the number of seats to purchase.
Modified atΒ 2026-01-27 10:40:59
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